Answers
Frequently Asked Questions
Everything you need to know before reserving — and a little more, in case you're curious.
Category 01
Booking & Reservations
Reserve online via our booking form, request a custom quote, or call our 24/7 concierge line. Confirmation is instant.
Category 02
Pricing & Payment
Flat rates for airport and point-to-point; hourly rates for chauffeured service. All quotes include gratuity, tolls, water, and Wi-Fi.
Category 03
Logan Airport & Flights
Yes — Terminals A, B, C, and E, plus General Aviation for private jets.
Category 04
Vehicles & Fleet
Base Sedan, First Class Sedan, Luxury SUV, and Executive Sprinter Van. See our Fleet page for details.
Category 05
Events & Groups
Yes — from the ceremony to the reception. Sedans for the couple and Sprinter Vans for the wedding party.
Category 06
Policies
Free cancellation up to 24 hours before pickup for standard rides. Weddings, proms, and multi-vehicle events have separate terms — see our Cancellation Policy.